Cookie Policy

Last updated: [PLACEHOLDER: effective date]

This policy explains how stayhw.com uses cookies and similar technologies, such as pixels and tags. It should be read together with our Privacy Policy.

What cookies are

Cookies are small text files that a website stores in your browser. Some are needed for the site to work. Others help us understand how the site is used or measure our advertising.

Your choices

When you first visit, our cookie banner lets you accept, reject or choose cookie categories. Rejecting is as easy as accepting.

• Necessary cookies are always on, because the site needs them.
• Analytics and marketing cookies are only set after you agree to them.
• You can change your choice at any time with the "Cookie settings" link in the footer of every page.
• You can also delete or block cookies in your browser settings. Blocking necessary cookies may stop parts of the site from working.

Global Privacy Control

We honor Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a refusal of marketing cookies and as an opt-out of the sale or sharing of your personal information. You can still choose analytics cookies if you wish.

Do Not Track

There is no common standard for "Do Not Track" browser signals, so we do not respond to them. We do honor GPC, as described above.

Cookies we use

[PLACEHOLDER: confirm the final cookie list and durations with a cookie scan of the live new site]

Necessary

Name: stayhw_consent

• Provider: StayHW
• Purpose: stores your cookie choice
• Duration: 180 days

Payment security cookies set by Stripe

• Provider: Stripe
• Purpose: fraud prevention and secure payment on checkout pages
• Duration: set by Stripe

Analytics (only after you consent)

Name: stayhw_utm

• Provider: StayHW
• Purpose: remembers the campaign that brought you to the site (campaign parameters such as utm source, and your landing page) so we can see which campaigns lead to bookings
• Duration: 30 days

Name: _ga

• Provider: Google Analytics 4
• Purpose: distinguishes visitors so we can measure how the site is used
• Duration: up to 2 years by default

Cookies whose names start with _ga followed by an ID

• Provider: Google Analytics 4
• Purpose: keeps track of your session
• Duration: up to 2 years by default

Marketing (only after you consent)

Name: _fbp

• Provider: Meta (Meta Pixel)
• Purpose: measures the results of our Facebook and Instagram ads and helps show our ads to relevant people
• Duration: 90 days by default

Google Ads and Google Tag Manager cookies

• Provider: Google
• Purpose: measures which Google ads lead to bookings and supports remarketing
• Duration: set by Google, typically up to 90 days

Third-party tracking

If you accept marketing cookies, Google and Meta may collect information about your visit and combine it with information from other websites to measure and personalize ads. Their use of that information is covered by their own privacy policies. If you reject marketing cookies, or your browser sends a GPC signal, we do not load these tags.

Changes

We will update this page when the cookies we use change, and change the "Last updated" date above.

Contact

Questions about cookies? Email support@stayhw.com or call 310-935-1735.